Frequently Asked Questions
Everything you need to know about your Qomfort Co experience.
How do I know which size will fit me best?
We provide a detailed size guide on every product page. If you are between sizes, we recommend sizing up for a more relaxed fit or checking the specific garment measurements provided in the description.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. takes 3-7 business days, while international shipping can take 10-21 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please visit our returns portal to start a request and receive a prepaid shipping label.
What materials do you use in your clothing?
Quality is our priority. We primarily use premium organic cotton, bamboo blends, and high-grade recycled polyesters to ensure our pieces are as sustainable as they are comfortable.
Can I change or cancel my order after it has been placed?
Once an order is placed, it is sent immediately to our fulfillment center. We can usually accommodate changes within the first 60 minutes. Please contact our support team via live chat for urgent modifications.
How should I care for my Qomfort Co garments?
To maintain the longevity of your items, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat or hanging to dry.